Shipping policy

This policy is part of the Salty Kraken Attire LLC Terms of Service.

1. Production. Every item is printed to order by our independent fulfillment partner (such as Printful). Production usually takes 2–7 business days but may take longer at peak times. ALL PRODUCTION AND DELIVERY TIMES ARE ESTIMATES, NOT GUARANTEES.

2. Carriers. Orders ship with independent carriers (USPS, UPS, FedEx, DHL and others) that we do not control. We are not liable for carrier delays, misdelivery or the carrier's handling. Title and risk of loss pass to you when the order is handed to the carrier. A tracking link is emailed when the order ships.

3. Split shipments. Items in one order may ship separately from different facilities.

4. Free shipping. US orders over $70 ship free (stickers don't count toward the $70). We may change or end this offer at any time.

5. Address accuracy. You must enter a complete, correct address. We are not responsible for orders sent to an address as entered. Address changes are possible only before production starts. See Refund Policy Section 4.

6. Delivered, lost or stolen packages. Once the carrier marks a package delivered, we are not responsible for theft or loss. Report "delivered but not received" within 14 days of the delivery scan. Report transit losses within 30 days of the estimated delivery date. See Refund Policy Section 5.

7. International orders, customs and duties. International buyers are the importer of record and are responsible for all customs duties, taxes, brokerage fees and compliance with local import laws. Customs delays are outside our control. Refused or abandoned packages are not refundable.

8. Delays and force majeure. Weather (including Gulf Coast hurricanes), holidays, carrier or supplier issues and other events beyond our control can cause delays, which are not grounds for a refund. Order early for gifts and holidays.

9. Disputes. Please contact us before any chargeback (see Terms Section 5).

Questions: saltykrakenattire@gmail.com